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Explaining Support Coordination

Confused about the difference between support coordination and plan management? Don’t worry, you’re not the only one!


While the names could be mistaken for the same thing, they are actually two totally different services. And guess what? You need both of them to get your NDIS plan up and running smoothly.


We’ve summarised the two services and their differences below!



NDIS Support Coordination
Explaining NDIS Support Coordination


What is Plan Management?


Plan Management is the financial administration side of your NDIS plan - it’s how you pay for your NDIS services. Plan management involves deciding how you want to pay for services, processing invoices, tracking your spending and reporting on your finances.


You can self manage your plan, but engaging the services of a plan manager is a great way to manage the finance side of your plan with minimal stress. They can submit your invoices for you and provide regular reports on your spending.



What is Support Coordination?


Support Coordination refers to all the logistics behind putting your NDIS plan into action. You’ll work with a Support Coordinator within the NDIS to identify and understand your individual needs and find suitable service providers.


Support Coordination eligibility is assessed on a case-by-case basis, and may not be available to you if you have other people in your life with the capacity to organize your plan and navigate the NDIS.



What are the main differences?


Plan management refers to managing the financial aspect of your NDIS plan and you pay for it through your NDIS funding.


Support coordination is available on a case-by-case basis and refers to the logistical side of implementing your NDIS plan.


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